Last Updated: 16/09/2025

Welcome to UrMindMatters. By accessing or using our website and services, you agree to comply with the following Terms & Conditions.

Use of Website

• The content on this website is provided for general informational purposes only and does not constitute professional medical or psychological advice.

• You agree not to misuse the site or attempt to harm, hack, or disrupt its operations.

Appointments and Payments

• All appointments must be scheduled in advance through our booking system or by contacting us directly.

• Fees for services must be paid as per the terms communicated at the time of booking.

• Cancellations or rescheduling must be done at least 24 hours in advance. Late cancellations may incur charges.

Client Responsibilities

• You agree to provide accurate and honest information during sessions.

• You understand that outcomes of therapy can vary and are not guaranteed.

Intellectual Property

• All text, images, and materials on this website are owned by Elleen Okotie and are protected by copyright laws.

• You may not reproduce, distribute, or use any content without written permission.

Limitation of Liability

• We are not liable for any damages or losses arising from your use of our website or services.

• Our services are not a substitute for emergency medical or psychiatric care. In case of an emergency, call your local emergency services immediately.

Changes to Terms

• We may update these Terms & Conditions at any time. Continued use of our website indicates your acceptance of any changes.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
Email: elleenokotie@urmindmatters.co.uk
Phone: 07951 909403